Embrace Mobile Apps. Improve your Customer Centric Strategy.
Are you already using mobile apps to engage with your customers?
Smart phones and tablets place power in the pockets of billions of consumers worldwide, including your customers. Contact center mobile applications are giving a broader meaning to customer engagement.
Download whitepaper and discover how companies from Public Sector, Insurance, Healthcare and Utilities are using mobile connectivity to level up their service.
Integrates information and requests from mobile apps into the contact center’s unified queue
Enable agents to interact with customers out of the company´s premises.
Allow management to control activities and performance from anywhere at any time.
Altitude uCI helps companies of all industries integrate mobile apps in their communication channels,increasing the business value and the quality of service provided to their customers.